Claims
How to file a claim. At Genworth, we want to make it easy for you to file a claim. Please choose one of the products below for helpful forms and instructions on how to begin your claims filing process.
Insurance fraud is a growing concern in our society.
It affects each of us by raising the cost of insurance. Intentionally misstating or omitting material information with respect to an insurance application or claim constitutes a fraudulent insurance act, and may result in criminal prosecution and civil penalties.
If you know of or suspect fraud, please contact us:
By Phone:
888 GENWORTH (888.436.9678)
Hours
Monday – Thursday:
8:30 AM – 6 PM ET,
Friday:
9 AM – 6 PM ET
By Letter:
Genworth Financial–SIU
11011 West Broad Street
Glen Allen, Virginia 23060